Frequently Asked Questions

Everything you need to know about licensing, delivery, and using our beats.

💼 Licensing & Usage Rights

What's the difference between Basic, Premium, and Exclusive licenses?

Basic License ($29): Perfect for singles and demos. Includes MP3 file, up to 2,500 streams, 500 video views, and non-exclusive rights.

Premium License ($99): Ideal for serious artists. Includes MP3 & WAV files, unlimited streams & downloads, 500,000 video views, and non-exclusive rights.

Exclusive License ($499): Exclusive use only. Includes all file formats, unlimited distribution, and exclusive rights (beat removed from store).

Can I use the beat for commercial purposes?

Yes! All licenses allow commercial use. You can sell your song on streaming platforms, use it in music videos, and monetize your content. The license determines distribution limits and whether you have exclusive rights.

What happens if I exceed my license limits?

If your song exceeds the distribution limits of your current license, you'll need to upgrade to a higher tier. Contact us and we'll work out an upgrade price based on your previous purchase.

Do I need to credit you in my song?

For Basic and Premium licenses, yes - producer credit is required as "Prod. by 8680 Productions" in the song title or description. Exclusive licenses don't require credit, though it's always appreciated!

📦 Delivery & File Formats

How do I receive my beats after purchase?

Immediately after payment, you'll receive an email with download links to your beat files and license agreement. Downloads are also available in your account dashboard for 30 days.

What file formats do I get?

Basic: MP3 (320kbps)
Premium: MP3 & WAV
Exclusive: All formats including MP3, WAV, trackouts, and the original project file

Can I download my beat again if I lose the files?

Yes! Your purchase history and download links remain accessible in your account for 30 days. After that, contact us and we'll resend the files at no charge.

💳 Payment & Returns

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All transactions are secure and encrypted.

Can I get a refund?

Due to the digital nature of our products, all sales are final once files are downloaded. We encourage you to preview beats carefully before purchasing. If you experience technical issues with your files, we'll gladly assist you.

Do you offer payment plans?

Currently, we don't offer payment plans. However, we do run seasonal promotions and discounts. Sign up for our newsletter to stay informed about special offers.

🎹 Custom Beats & Collaboration

Do you make custom beats?

Absolutely! Custom beat production starts at $299. This includes unlimited revisions until you're 100% satisfied. Contact us with your vision, reference tracks, and BPM preferences to get started.

How long does it take to receive a custom beat?

Typical turnaround is 5-7 business days from project approval. Rush orders (2-3 days) are available for an additional fee. We'll keep you updated throughout the production process.

Can you mix and master my vocals?

Yes! We offer professional mixing and mastering services. Mixing starts at $150 per song, mastering at $75 per song. Bundle both for $200 per song. Email us your stems for a custom quote.

🛠️ Technical Support

I'm having trouble downloading my files. What should I do?

First, check your spam folder for the download email. If you still can't find it, log into your account and access the order history section. If problems persist, contact us with your order number and we'll send the files directly.

The beat tempo is different than advertised. Why?

Some beats may be listed at half-time or double-time BPM depending on genre conventions. If you need the BPM adjusted, most DAWs allow you to time-stretch without quality loss. We can also provide guidance on tempo adjustments.

How do I import trackout stems into my DAW?

Trackout stems are organized and clearly labeled (drums, bass, melody, etc.). Simply drag and drop them into your DAW at 0:00 and they'll align automatically. Need help? We offer free tech support via email.

Still Have Questions?

Can't find the answer you're looking for? We're here to help 24/7.

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